Wednesday, 10 September 2014

Steps to Successful Denail Management System in Medical Billing

Denail management is playing key role in medical billing process. Following steps will help you in successful claims submission.
    1.Analyzing the root-cause behind denials
    2.Decision Making
    3.Corrective Measures
    4.Document the Solution 

    1.Analyzing the root-cause behind denials:
    At the time of receiving declined claim, we need to realize the root cause of the issue. Because if you don't understand root cause, this type of denials will occur repetitively. Repeating same mistakes is not fair for any medical billing organization.

    2.Decision Making:
    Once you find any reason regarding denials, it is very important to decide how to fix those issues permanently. This process will help you in not going to face those issues again and again. We need to work from ground, when you are coming to any type of conclusion.

    3.Corrective Measures:
    Now we find the issue and need to decide on the accurate solution, next step is to how to implement it. We need to collect all the information like checklist, documents and need to make calls if required.

    4.Document the solution:
    We need to wait till the claim gets approval. When it gets paid, immediately document the solution that will encourage the payment of the medical claim.

    Follow below steps to maintain effective denial management :

    • Need to maintain separate file with cause for denials and corrective measures. It will help you in managing denials more effectively.
    • Provider hand book will having huge information about insurance policies. If we refer this book, it will help you in solving in many problems in denial management.
    • When any user find any new updates in medical billing industry, This information should communicate with team. To make this easy we need to set alerts in medical billing software.
    • We need to set a team, which is called 'utilization review team'. This team will work denial analysis and they will compare denial solutions between different clients. This will help in getting best solutions.

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